Free postage over £20
International shipping from £5.95

Delivery & Postage

Wrong Address Disclaimer

 

It is the responsibility of the buyer to make sure that she or he enters the address correctly. Please ensure the address you are entering is complete and accurate, as we cannot be held responsible for packages shipped with insufficient or undeliverable addresses.

MR Jamie Stevens will begin to process your order immediately after you click the PLACE ORDER button. Our system processes orders immediately to distribute products quickly and accurately, therefore we are unable to modify details or cancel an order once it is submitted. There is an opportunity to review the shipping details before committing to placing the order, please review these carefully to ensure they are accurate and correct.

If your package is undeliverable, you will be notified as soon as the package is returned to our facility.

 

Our Postage & Delivery Policy

 

UK Delivery - We use Royal Mail Tracked 48 as our delivery service. Deliveries are expected to take no more than 2 working days. To ensure your MR. parcel arrives safely we provide an SMS notification of when you should receive your order. You can track your order here.

Our standard delivery rate is £3.50 but we offer free shipping on all orders over £20.

You should receive your item within 2-4 working days. As postal delays can sometimes happen, we are unable to investigate any UK orders that have failed to arrive until 8 working days have elapsed from your order being placed. If this is not the case then please let us know by contacting [email protected]

International Delivery 

*Worldwide deliveries (excluding Romania, Bulgaria, United Arab Emirates, South Africa, India, Thailand, Philippines, Australia and South America - covering the Falkland Islands, Argentina, Bolivia, Brazil, Chile, Columbia, Ecuador, French Guiana, Guyana, Malvinas, Paraguay, Peru, Suriname, Uraguay and Venezuela) are charged at a flat rate of £5.95 plus a handling fee.

International deliveries to Romania and Bulgaria will cost £19.68; Australia will cost £23.04 plus a handling fee; United Arab Emirates, South Africa, India, Thailand and the Philippines will cost £27.24 plus a handling fee; and South America (covering the Falkland Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Malvinas, Paraguay, Peru, Suriname, Uraguay and Venezuela) will cost £35.40 plus a handling fee. Additional charges have been applied to these countries to cover the cost of an international tracked service (provided by DHL).

We usually expect international deliveries to take anywhere between 10-15 working days to arrive, however, as postal delays can sometimes happen, we are unable to investigate any orders that have failed to arrive until 18 working days have elapsed from your order being placed. If this is the case then please let us know by contacting [email protected].

Please note: some countries may incur additional customs charges, which will have to be covered by the customer.

Unfortunately due to international shipping restrictions aerosol products (MR. Thickening Treatment, MR. Style Fix Spray &  MR. Disguise Spray) are available to UK customers only. Read more here.

 

Rules & Restrictions

 

Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).

We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.

We are unable to process orders to a P.O Box address.

International Weight Restrictions

We cannot accept orders above 1.9kgs from the following countries:

Afghanistan
Albania
Algeria
American Samoa
Angola
Anguilla
Antigua & Barbuda
Argentina
Armenia
Aruba

Australia

Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Saba, St. Eustatius
Bosnia-Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cameroon
Cape Verde
Cayman Islands
Chad
Chile
Colombia
Congo
Congo, Dem. Rep. of
Cook Islands
Costa Rica
Croatia
Curacao
Cyprus
Czech Republic
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia

Falkland Islands
Fiji
French Guiana
French Polynesia

Gabon
Gambia
Georgia
Ghana
Gibraltar
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guyana
Haiti
Honduras
Hungary
Iceland
India
Iraq
Israel
Ivory Coast
Jamaica
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Macedonia
Madagascar
Malawi
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Micronesia
Moldova
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
New Caledonia
Nicaragua
Niger
Nigeria

Norway Oman Pakistan Palau Palestine Authority Panama Papua - New Guinea Paraguay Peru Philippines Poland Puerto Rico Qatar Reunion Island Romania Russia Rwanda Saipan Samoa, West Saudi Arabia Senegal Serbia Seychelles Slovak Republic Slovenia South Africa Sri Lanka St. Kitts & Nevis St. Lucia St. Maarten (NL) St. Martin (FR) St. Vincent Suriname Swaziland Switzerland Tanzania Thailand Togo Tonga Trinidad & Tobago Tunisia Turkey Turks & Caicos Islands Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vanuatu Venezuela Virgin Islands (GB) Virgin Islands (USA) Wallis & Futuna Zambia Zimbabwe


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