Delivery & Postage
Our Postage & Delivery Policy
UK Delivery - We use Royal Mail Tracked 48 as our delivery service. Deliveries are expected to take no more than 2 working days. To ensure your MR. parcel arrives safely we provide an SMS notification of when you should receive your order. You can track your order here.
Our standard delivery rate is £3.50 but we offer free shipping on all orders over £20.
You should receive your item within 2-4 working days, if this is not the case then please let us know by contacting firstname.lastname@example.org
International Delivery - Worldwide deliveries are charges at a flat rate of £5.95 (excluding Romania, Bulgaria, United Arab Emirates, South Africa, India, Thailand, Philippines, Australia and South America - covering the Falkland Islands, Argentina, Bolivia, Brazil, Chile, Columbia, Ecuador, French Guiana, Guyana, Malvinas, Paraguay, Peru, Suriname, Uruguay and Venezuela).
International deliveries to Romania and Bulgaria will cost £19.68; Australia will cost £23.04; United Arab Emirates, South Africa, India, Thailand and the Philippines will cost £27.24; and South America (covering the Falkland Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Malvinas, Paraguay, Peru, Suriname, Uraguay and Venezuela) will cost £35.40. Additional charges have been applied to these countries to cover the cost of an international tracked service (provided by DHL).
We usually expect international deliveries to take anywhere between 10-15 working days to arrive, however, as postal delays can sometimes happen, we are unable to investigate any orders that have failed to arrive until 18 working days have elapsed from your order being placed. If this is the case then please let us know by contacting email@example.com.
Please note: some countries may incur additional customs charges, which will have to be covered by the customer.
Unfortunately due to international shipping restrictions aerosol products (MR. Thickening Treatment, MR. Style Fix Spray & MR. Disguise Spray) are available to UK customers only. Read more here.
Rules & Restrictions
Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.
Orders are processed for delivery on working days only (Monday through Friday, excluding Bank Holidays).
We will take all reasonable care to deliver to the address given. However we will not be liable for non-delivery or misdelivery as a result of incorrect data entry. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please double check at the checkout stage.
We are unable to process orders to a P.O Box address.
International Weight Restrictions
We cannot accept orders above 1.9kgs from the following countries:
Antigua & Barbuda
Bonaire, Saba, St. Eustatius
Congo, Dem. Rep. of
Norway Oman Pakistan Palau Palestine Authority Panama Papua - New Guinea Paraguay Peru Philippines Poland Puerto Rico Qatar Reunion Island Romania Russia Rwanda Saipan Samoa, West Saudi Arabia Senegal Serbia Seychelles Slovak Republic Slovenia South Africa Sri Lanka St. Kitts & Nevis St. Lucia St. Maarten (NL) St. Martin (FR) St. Vincent Suriname Swaziland Switzerland Tanzania Thailand Togo Tonga Trinidad & Tobago Tunisia Turkey Turks & Caicos Islands Uganda Ukraine United Arab Emirates Uruguay Uzbekistan Vanuatu Venezuela Virgin Islands (GB) Virgin Islands (USA) Wallis & Futuna Zambia Zimbabwe